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Data Product Degraded Performance
Resolved·Degraded performance

Upon further investigation, we have established that the impact actually began on 04/02/2026, 11:49 UTC. Please note that this is a correction to the previously communicated start time of 02/02/2026, 04:30 UTC

Data API degradation has been resolved. Normal service has been restored.

Impact start time: 04/02/2026, 11:49 UTC

Impact end time: 16/02/2026 15:35 UTC

Client actions: None

Mon, Feb 16, 2026, 04:21 PM
(4 months ago)
·
Affected components
Feb 4, 2026, 11:49 AM
Feb 16, 2026, 03:35 PM
Data (UK & Europe)
Updates

Resolved

Upon further investigation, we have established that the impact actually began on 04/02/2026, 11:49 UTC. Please note that this is a correction to the previously communicated start time of 02/02/2026, 04:30 UTC

Data API degradation has been resolved. Normal service has been restored.

Impact start time: 04/02/2026, 11:49 UTC

Impact end time: 16/02/2026 15:35 UTC

Client actions: None

Mon, Feb 16, 2026, 04:21 PM

Identified

We’re currently experiencing degraded performance on the Data API. Clients may observe failure in Auth sessions with Starling provider and some French providers. Our engineering team is investigating the issue

Start time: 02/02/2026, 4:30 UTC

Client actions: None

Mon, Feb 16, 2026, 02:53 PM(1 hour earlier)