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Delayed Settlement for EUR Payments
Resolved·Degraded performance

You may have experienced delays in EUR payment settlements. This is now resolved and EUR payments are settling at a timely manner.

Impact start time: 02/04/2026, 12:32 UTC

Impact end time: 02/04/2026, 15:02 UTC

Client actions: None

Thu, Apr 2, 2026, 04:12 PM
(6 months ago)
·
Affected components
Apr 2, 2026, 12:33 PM
04:12 PM
From 🇪🇺🇪🇪 LHVBEE22XXX
From 🇪🇺🇮🇪 TRYEIE22
From 🇪🇺🇫🇷 TRYEFRP2XXX
From 🇪🇺🇫🇷 TRYEFRP2AAA
From 🇪🇺🇫🇮 TRYEFIH2XXX
To 🇪🇺🇪🇪 LHVBEE22XXX
To 🇪🇺🇮🇪 TRYEIE22
To 🇪🇺🇫🇷 TRYEFRP2XXX
To 🇪🇺🇫🇷 TRYEFRP2AAA
To 🇪🇺🇫🇮 TRYEFIH2XXX
Updates

Resolved

You may have experienced delays in EUR payment settlements. This is now resolved and EUR payments are settling at a timely manner.

Impact start time: 02/04/2026, 12:32 UTC

Impact end time: 02/04/2026, 15:02 UTC

Client actions: None

Thu, Apr 2, 2026, 04:12 PM

Monitoring

You may have experienced delays in EUR payment settlements. This is now resolved and EUR payments are settling at a timely manner.

Impact start time: 02/04/2026, 12:32 UTC

Impact end time: 02/04/2026, 15:02 UTC

Client actions: None

Thu, Apr 2, 2026, 04:11 PM

Resolved

We have resolved the issue with our banking provider that was causing delays in EUR payment settlements. This is now resolved and EUR payments are settling at a timely manner.

Impact start time: 02/04/2026, 12:32 UTC

Impact end time: 02/04/2026, 15:02 UTC

Client actions: None

Thu, Apr 2, 2026, 04:04 PM

Monitoring

We have resolved the issue with our banking provider that was causing delays in EUR payment settlements. Our systems are now processing these payments in a timely manner, and we have confirmed that the backlog is clearing.

Impact start time: 02/04/2026, 12:32 UTC
Impact end time: 02/04/2026, 15:02 UTC

Client actions: None

Thu, Apr 2, 2026, 03:41 PM(22 minutes earlier)

Identified

EUR payments are experiencing degraded performance, with settlement delays. We are still working with our banking partner to resume settlement service.

Impact start time: 02/04/2026, 12:32 UTC

Client actions: None

Thu, Apr 2, 2026, 02:23 PM(1 hour earlier)

Identified

EUR payments are experiencing degraded performance, with settlement delays. We are investigating with our banking partner.

Impact start time: 02/04/2026, 12:32 UTC

Client actions: None

Thu, Apr 2, 2026, 01:33 PM(49 minutes earlier)