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Terms of service
EUR Payouts Delayed Settlement
Resolved·Degraded performance

We experienced a service degradation with EUR payouts. Clients may have seen delayed payment settlements.

The service degradation impacting EUR payouts has been resolved, and SEPA Instant processing has fully recovered. Transactions that were rerouted to standard SEPA Credit Transfer during the degraded performance window will settle according to standard scheme processing timelines

Impact start time: 08/09/2026, 20:58 UTC

Impact end time: 08/09/2026, 21:30 UTC

Client actions: None

Tue, Sep 8, 2026, 06:00 PM
(1 month ago)
·
Affected components
Sep 8, 2026, 04:58 PM
05:30 PM
From 🇪🇺🇩🇪 SXPYDEHHXXX
From 🇪🇺🇩🇰 SXPYDKKKXXX
From 🇪🇺🇪🇪 LHVBEE22XXX
From 🇪🇺🇮🇪 TRYEIE22
From 🇪🇺🇮🇪 TRYEIE23XXX
From 🇪🇺🇫🇷 TRYEFRP2XXX
From 🇪🇺🇫🇷 TRYEFRP2AAA
From 🇪🇺🇫🇷 TRYEFRP3XXX
From 🇪🇺🇫🇮 TRYEFIH2XXX
From 🇪🇺🇫🇮 TRYEFIH3XXX
Updates

Resolved

We experienced a service degradation with EUR payouts. Clients may have seen delayed payment settlements.

The service degradation impacting EUR payouts has been resolved, and SEPA Instant processing has fully recovered. Transactions that were rerouted to standard SEPA Credit Transfer during the degraded performance window will settle according to standard scheme processing timelines

Impact start time: 08/09/2026, 20:58 UTC

Impact end time: 08/09/2026, 21:30 UTC

Client actions: None

Tue, Sep 8, 2026, 06:00 PM

Identified

Some components have fully recovered and are now operational.

Start time: 20:58 UTC

Client actions: None

Tue, Sep 8, 2026, 05:51 PM

Identified

We are experiencing a service degradation on our Payments product. As our client, you may experience delayed settlement for pay-outs.

Start time: 20:58 UTC

Client actions: None

Tue, Sep 8, 2026, 05:17 PM(33 minutes earlier)