Edge System Degraded Performance

Resolved·Degraded performance

Our edge system experienced a short period of degraded performance which may have caused for your requests to timeout. This is resolved.

Impact start time: 17/09/2026, 18:05 BST
Impact end time: 17/09/2026, 18:09 BST

Client actions: None

Thu, Sep 17, 2026, 02:45 PM

(1 month ago)

·

Affected components

Sep 17, 2026, 01:05 PM

01:09 PM

From 🇪🇺🇩🇪 SXPYDEHHXXX

From 🇪🇺🇩🇰 SXPYDKKKXXX

From 🇪🇺🇪🇪 LHVBEE22XXX

From 🇪🇺🇮🇪 TRYEIE22

From 🇪🇺🇮🇪 TRYEIE23XXX

From 🇪🇺🇫🇷 TRYEFRP2XXX

From 🇪🇺🇫🇷 TRYEFRP2AAA

From 🇪🇺🇫🇷 TRYEFRP3XXX

From 🇪🇺🇫🇮 TRYEFIH2XXX

From 🇪🇺🇫🇮 TRYEFIH3XXX

From 🇪🇺🇵🇱 PPABPLPKXXX

From 🇬🇧 TRYEGB22

From 🇬🇧 TRYEGB22XXX

To external accounts

To 🇪🇺🇩🇪 SXPYDEHHXXX

To 🇪🇺🇩🇰 SXPYDKKKXXX

To 🇪🇺🇪🇪 LHVBEE22XXX

To 🇪🇺🇮🇪 TRYEIE22

To 🇪🇺🇮🇪 TRYEIE23XXX

To 🇪🇺🇫🇷 TRYEFRP2XXX

To 🇪🇺🇫🇷 TRYEFRP2AAA

To 🇪🇺🇫🇷 TRYEFRP3XXX

To 🇪🇺🇫🇮 TRYEFIH2XXX

To 🇪🇺🇫🇮 TRYEFIH3XXX

To 🇪🇺🇵🇱 PPABPLPKXXX

To 🇬🇧 TRYEGB22

To 🇬🇧 TRYEGB22XXX

Data (UK & Europe)

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Verification

Updates

Resolved

Our edge system experienced a short period of degraded performance which may have caused for your requests to timeout. This is resolved.

Impact start time: 17/09/2026, 18:05 BST
Impact end time: 17/09/2026, 18:09 BST

Client actions: None

Thu, Sep 17, 2026, 02:45 PM

Monitoring

Our edge system experienced a short period of degraded performance which may have caused for your requests to timeout. We are monitoring all system activities following recovery.

Impact start time: 17/09/2026, 18:05 BST
Impact end time: 17/09/2026, 18:09 BST

Client actions: None

Thu, Sep 17, 2026, 01:44 PM(1 hour earlier)