We experienced a degraded performance on our Payments products. You may have experienced delays in EUR Payments settlement. The service has recovered and payments are now settling in a timely manner.
Impact start time: 18/01/2026, 23:11 UTC
Impact end time: 18/01/2026, 23:54 UTC
Client actions: None
Resolved
We experienced a degraded performance on our Payments products. You may have experienced delays in EUR Payments settlement. The service has recovered and payments are now settling in a timely manner.
Impact start time: 18/01/2026, 23:11 UTC
Impact end time: 18/01/2026, 23:54 UTC
Client actions: None
Investigating
We’re seeing degraded performance on EUR Payments. Clients may encounter delays or failures when creating payins or payouts. Our engineering team is actively investigating the issue with our banking partner.
Impact start time: 18/01/2026, 23:11 UTC
Client actions: None
