Instant SEPA payments for PTSB were stuck in the executing state and did not complete for clients between Jan 20 and Jan 22, 2026. We have temporarily disabled Instant SEPA for PTSB while the provider resolves the affected payment states.
Impact start time: 20/01/2026, 14:56 UTC
Impact end time: 22/01/2026, 16:59 UTC
Client actions: None
Resolved
Instant SEPA payments for PTSB were stuck in the executing state and did not complete for clients between Jan 20 and Jan 22, 2026. We have temporarily disabled Instant SEPA for PTSB while the provider resolves the affected payment states.
Impact start time: 20/01/2026, 14:56 UTC
Impact end time: 22/01/2026, 16:59 UTC
Client actions: None
