The backlog of delayed settlement webhooks has now been fully cleared and settlement notifications are back to being processed in real time. This is now resolved.
Impact start time: 25/09/2026, 11:04 UTC
Impact end time: 25/09/2026, 12:37 UTC
Client actions: None
Resolved
The backlog of delayed settlement webhooks has now been fully cleared and settlement notifications are back to being processed in real time. This is now resolved.
Impact start time: 25/09/2026, 11:04 UTC
Impact end time: 25/09/2026, 12:37 UTC
Client actions: None
Monitoring
We are observing an improvement in processing, and the backlog of delayed settlement webhooks has started to clear. We are monitoring the situation closely and will provide further updates as progress continues.
Impact end time: 25/09/2026, 11:04 UTC
Client actions: None
Identified
We are experiencing a service degradation with GBP payments. Clients may be seeing delayed settlement of payouts. We are investigating this with our Banking Partner.
Impact start time: 25/09/2026, 11:04 UTC
Client actions: None
